Alexander James Technology

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Ref: 1000TEL01

SMC Support Engineer X 4
Location London
Salary Range  to 21,000 plus shift allowance
Description  Working in the SMC as part of a dedicated team to ensure customers agreed service levels are met. You will be dynamic, proactive, able to work as part of a team and alone. Must have an understanding of Internet services & network integration. You will be customer focused with excellent problem solving ability. You will have 1+ years experience in one or more of the following,
  • Desktop operating systems such as Sun solaris, Windows, Windows HNT, Unix and Linux, Windows 2000 would be an advantge
  • Desktop applications such as MS Office
  • Exchange (would be an advantage)
  • LAN technologies such as: Ethernet and Token Ring
  • Wan Technologies wuch as: ISDN, ATM, SDH and POS
  • Network protocols such as TCP/IP and routing protocols such as OSPF, EIGRP and BGP
  • ISP services such as POP3 and SMTP
  • Network management sytems such as HP Openview, Tivoli and Remedy

Working knowledge of Cisco routers, bridges, switches hubs and firewalls but your knowledge must enable you to adapt to other vendors. Cabling and hardware trouble shooting and configuration experience. You will also be Microsoft CCNA or MCSE qualified.

This job outlines the required skill set of the SMC Team. Individuals are not expected to have experience in all fiels. A technical interview will take place to assess the levels of experience and skill sets. Training will be provided to successful candidates..

Ref: 1000TEL02

Location London
Salary Range 19,000 + Shift + Overtime = 25,000+
Description  Global communications supplier requires a systems engineer to work for the City Offices. Reporting to the Operations Manager you will carry out the maintenance, installation and commissioning of all systems supplied by the company, effectively and efficiently to both customer and company's satisfaction.

You will have

  • A good understanding of PC Technologies, both Hardware & software
  • Good understanding of Data and Voice networking and technologies
  • Telecoms of electronics qualification, degree, BTEC, NVQ or relevant employment experience

Key Accountabilities

  1. To work to the company's quality standards, procedures and performance criteria
  2. To carry out call-outs, service and maintenance activities
  3. To carry out minor shifts moves and additions activities
  4. To carry out installation, test and commissioning activities
  5. To liaise with and establish a good working relationship with customers and their representatives
  6. To ensure Health and Safety standards are adhered to
  7. To be aware of the functions of and liaise with other departments to ensure the efficient operation of London Operations
  8. To give support and technical assistance to other departments as required
  9. To expand your knowledge, both technical and non-technical of company equipment and the business environment in which they are deployed
  10. To assist and provide training for new engineers on systems equipment and procedures
  11. To be responsible for the safekeeping of the company's engineering equipment
  12. To bring to the Operations Manager's attention any matter, technical or otherwise, that changes or could affect timescales or costs
  13. To carry out work where necessary, outside normal working hours during weekdays and weekends and also some public holidays
  14. To carry out any other duties that may be required from time to time
  15. To ensure customer satisfaction

Ref: 1000TEL03

Design Engineer VoIP specialist
Location City
Salary Range 55,000
Description  This small young dynamic exciting company are seeking a VoIP expert to head up voice engineering and operations. You will have in-depth knowledge of Cisco Call Manager, Cisco routers and gateways as well as comprehensive understanding of IP networks. 3 years experience is required but exceptional qualities will be considered. the role is technically hands on with responsibility for establishing a scalable VoIP solution for the company's current and future requirements.

To be successful in this role you will be dynamic, pro-active able to work both as part of a team and alone. You must be capable of performing research to identify required solutions and trouble shoot any issues that may arise. You will have an understanding of Q931, CCS7, Internet services & network integration. You will also be customer focused.

Ref: 1000TEL04

Field Technician
Location London
Salary Range 26,000 + 20% Shift Allowance + Bonus
Description  A gloval, facilities based operator seeks to appoint well motivated, experienced technicians whose responsibility is to provde quality operation and maintenance of the network infrastructure and facilities. Technicians will be required to support Call out and out of hours working requirements..

The successful candidate will perform tasks associated with the planning, installation, commissioning, test and maintenance of the transmission and IP network to support customer and network orders. These include private line internet and data services.

You will have hands on experience with WW&G PFA 35, ANT-20 domino, Digital Lightwave etc. ATM Cisco 1600 - 12000 Routers and Cisco Catalyst 550 Lan Switch as well as Cross connects, Alcatel and Nortel SDH ADM's and DWDM

1-3 years experience is desired working in the Telecommunications/Data Communications field. You must demonstrate excellent troubleshooting, organisational, communications and supervisory skills. A working knowledge inof stadard telecommunications wiring practices and associated hardware. Knowledgeable in installation and test of high speed data circuits, IP services including MPLS, provisioning equipment and facilities with Digital Cross connects, SDH ADM and DWDM. Knowledge of Routers and IP as well as Electrical, UPS and Mechanical systems. Must be able to work inder pressure be self motivated have excellent customer facing skills and essentially a clean driving licence

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Alexander James Technology
110 Prospect Road, Southborough, Tunbridge Wells, Kent, TN4 0EG
Tel: 01892 548132   Fax: 01892 548133   Mobile: 07778 753427